Topics which can be chosen to be included in our Chinese courses include

Culture Basics	Understanding Cultural Differences Culture Theory Communication Styles
Communication	Direct Communication Acceptable ways of Saying 'No‘ Asking & Answering Questions Giving & Receiving Feedback Sharing Ideas in Group; Brainstorming Business Communications: Written Business Communications: Telephone Business Communications: In Person
Professional Skills/Behaviours	Personal Responsibility Team Work Assertiveness Decision Making Time Management Establishing Credibility Conflict Resolution Structuring Arguments Systems & Organization
Business Relationships	Managing Staff Management/Subordinate Relations Relationships in the Company Building Business Relationships Working with Suppliers Working with Clients/Customers Negotiations with Foreigners Sales and Marketing to Foreigners
International Business Standards	Western Business Ethics Meeting Protocol Business Protocol and Etiquette Western Service Standards Problem Solving Strategies
Overseas Skills	Working with HQ Working abroad Living overseas Business trip abroad
Other	Business Entertaining Western Dining Etiquette Gift Giving, Etiquette Do‘s & Don‘ts HQ Country Background Info Language Questions

request a quote

Our quick online assessment can help you get the perfect training for you and your staff
get started