Course Summary
| Suited For | Expatriate and Chinese team members |
| Participants | Group 4 - 15 |
| Key Points |
Cultural Differences Communication Skills Feedback Strategies Improve trust & cooperation within intercultural teams Increase understanding in a safe, fun environment |
| Introduction |
Multicultural teams often have a high potential which can exceed that of a single culture team, however they also frequently encounter difficulties in converging on a common direction and an aligned set of actions.
This course aims at promoting the understanding and appreciation of each other‘s "culture determined" ways of thinking and work practice thereby encouraging clear & appropriate communication, more co-operative work behavior and increased productivity. |
| Foundation |
New Teams Cultural Differences Introduction to Communication Skills Introduction to Feedback strategies |
| Development |
Advanced Cultural Differences Seeing yourself from the other‘s point of view Communication Skills Trust & Cooperation Activities |
| Advanced |
Established Teams Repairing trust and building relationships Advanced Feedback Strategies Advanced Trust & Cooperation Activities |
Participant Comments:
"I appreciated the dynamism of the trainer and the participation of the trainees."
Commodity Director
"I‘m glad to see all my staff enjoyed the course a lot and there was lots of interaction, sharing and discussion."
Service Director
"Very good to have the opportunity to understand we all have exactly the same questions/problems. It's good for "morale"! All topics are linked to actual experience and several subjects will help me to overcome quicker the difficulties which I am currently having."
Service Director